Ladera Apartments Accessibility Statement                                                       
   Updated: 3/28/22    

 

General Statement

Access to any company’s website can be challenging for persons having certain disabilities.  A person’s disability is often unique.  What may work well for one person may cause difficulties for another person.  Our company has made efforts to accommodate as many of our customers and potential customers as is reasonable given our size, resources and knowledge of our customers, and potential customer’s needs.  To that end we have engaged the services of professionals to assist and advise us in these matters. 

Property Access

Leasing Office at Ladera Apartments is for current residents only and is not open to the public. Meeting our Community Manager regarding vacancies is done by appointment only. The apartment community is accessed by residents using their community gate card or the intercom system.  re is no designated guest parking, however, there may be available spots in front of the building. 

Website

Our website provides several methods, features and policies that can help with access to our website and/or to products or services provided or referred to on our website.  There are also various aids available by third parties and which are provided by most browsers.  www.liveat-laderaapts.com strives to ensure that its services are accessible to people with disabilities. 

 

If you are having difficulty with access to our website even after utilizing any access features within this website and/or any third party or browser features, we invite you to contact us for further assistance.

 

Accessible Housing

Consistent with state and federal law, our policy is to allow reasonable accommodations or reasonable modifications based upon a disability and disability related need when the request is not unduly burdensome and does not create a fundamental change to the nature of our business operations. A resident seeking a reasonable modification may be responsible for the related cost. Anyone with interest in a disability accommodation or a disability modification may contact the Community Manager as provided below.

 

Accessibility on liveat-laderaapts.com

 

 

www.liveat-laderaapts.com makes available the UserWay Website Accessibility Widget that is powered by a dedicated accessibility server.  The software allows www.liveat-laderaapts.com to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1).

 

 

Enabling the Accessibility Menu

 

The www.liveat-laderaapts.com accessibility menu can be enabled by clicking the accessibility menu icon that appears on the corner of the page.  After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety

 

Disclaimer

www.liveat-laderaapts.com. continues its efforts to constantly improve the accessibility of its site and services in the belief that is our collective moral obligation to allow seamless, accessible, and unhindered use also for those of us with disabilities. 

 

Despite the efforts we may have made regarding accessibility, consistent with normal business practices for a company of our size and resources, some content, features, processes, or policies, may be improved, so we welcome your suggestions. 

 

Images may not be of actual available apartment home. Fixtures and materials used in each apartment may vary. Call for specific details regarding any available apartment home.

 

We are Here for You

If you are experiencing difficulties with any content on www.liveat-laderaapts.com or require assistance with any part of our site, please contact us anytime as detailed below and we will be happy to assist.

 

 

Contact Us

 

If you wish to report an accessibility issue, have any questions, or need assistance, please contact Ladera Apartments as follows:

 

Email:              [email protected]

 

Call or Text:    (323) 292.2305 or (213) 359.4063

 

TTY:                711 or dial -800-735-2929 – English and 1-800-855-3000 – Spanish